Based on your experience and knowledge of the health care organization AmerisourceBergen, identify its greatest weaknesses. Discuss problems with resilience, self-organization, and hierarchy.
- Discuss the value of Gemba walks to the specific location you will be performing it in the Competency 2 assessment.
- Identify the specific preparations you should make to complete a Gemba walk there and any obstacles you have faced or expect to face.
- Summarize the organization (e.g., products or services, mission and vision).
- Explain where you focused your Gemba Walk and why.
- Provide Gemba observations.
- What was the goal of your Gemba?
- Where did you go?
- What did you observe?
- Who did you observe?
- Give a preliminary analysis of your observations.
- List key takeaways.